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December 19, 2016 03:21 pm GMT

Good news: Samsung reportedly knows what ruined the Galaxy Note7

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It's not going to be an easy task, but before Samsung can earn back consumer trust, it'll need to explain what went ultimately went wrong with the Galaxy Note7 and caused it to be discontinued.

A month after publicly apologizing for the Note7 and promising to launch a thorough investigation into the disastrous phone launch, Samsung has now reportedly concluded its internal investigation, according to The Korea Herald.

SEE ALSO: Samsung's Note7 kill-switch is deeply disturbing, whether you own one or not

Although no definitive details as to what caused so many Note7's to explode and prompt two global recalls before the phone was permanently discontinued were shared, the report claims Samsung has shared its investigation findings with third-party labs such as the Korea Testing Laboratory and UL. Read more...

More about Investigation, Galaxy Note 7, Note 7, Explosions, and Android

Original Link: http://feeds.mashable.com/~r/mashable/tech/~3/4dE9Yyqev6M/

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