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November 19, 2016 10:00 pm
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/4fbYCvNH1yU/curl-author-is-getting-tech-support-emails-from-car-owners
cURL Author Is Getting Tech Support Emails From Car Owners
AmiMoJo writes:The author of the popular cURL utility has been receiving requests for help from frustrated car owners having difficulty with their infotainment systems... [B]ecause his email address is listed on the "about" screen, as required by the cURL license, some desperate users are reaching out to him in the hopes of finding a solution. It sounds annoying to receive complaints like "why there delay between audio and video when connect throw Bluetooth and how to fix it." But though he rarely answers them, Stenberg writes that "I actually find these emails interesting, sometimes charming and they help me connect to the reality many people experience out there." In a post titled "I have toyota corola," Stenberg says "I suspect my email address is just about the only address listed. This occasionally makes desperate users who have tried everything to eventually reach out to me. They can't fix their problem but since my email exists in their car, surely I can!"Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/4fbYCvNH1yU/curl-author-is-getting-tech-support-emails-from-car-owners
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