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September 27, 2016 01:00 pm GMT
The need to contactcustomer support is the bane of many a modern consumer’s existence: not only is it likely that you are doing it because you have a problem that needs fixing, but you are inevitably sucked into a vortex where you have to siton the phone for ages (or wait in stasis for emailed replies), repeat your details several times to subsequent assistants, and potentially… Read More
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/H9SexN4bbC4/
Kustomer, founded by Salesforce alums, nabs $12.5M to repair customer care
The need to contactcustomer support is the bane of many a modern consumer’s existence: not only is it likely that you are doing it because you have a problem that needs fixing, but you are inevitably sucked into a vortex where you have to siton the phone for ages (or wait in stasis for emailed replies), repeat your details several times to subsequent assistants, and potentially… Read MoreOriginal Link: http://feedproxy.google.com/~r/Techcrunch/~3/H9SexN4bbC4/
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