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September 22, 2016 04:00 pm

Microsoft Asked To Compensate After Windows 10 Update Bricked PCs

Microsoft has been asked to pay compensation to customers who suffered malfunctions on their PCs when upgrading to Windows 10. Several customers have complained in the past one year about issues such as their computer upgrading to Windows 10 without their consent, and high-data usage due to automatic downloads of Windows 10 installation files in the background. The consumer watchdog has told Microsoft to "honor consumers' rights" and compensate those who have faced issues because of Windows 10. From a report:"Many people are having issues with Windows 10 and we believe Microsoft should be doing more to fix the problem," said Alex Neill, director of policy at Which? Of 2,500 people surveyed, who had upgraded to Windows 10, more than 12 percent said they ended up rolling back to their previous version of the operating system. More than half stated that this was because the upgrade had adversely affected their PC. "We rely heavily on our computers to carry out daily activities so, when they stop working, it is frustrating and stressful," Alex Neill, Director of Campaigns and Policy, was quoted as saying.

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