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September 9, 2016 06:00 pm

Cisco's Network Bugs Are Front and Center in Bankruptcy Fight

Reader Dharkfiber writes: Bloomberg is covering a story today about a hosting business that is now filing chapter 11 due to bugs in a switch. Good, bad, or ugly, is it time to admit that business really can't continue without IT? When will IT training become formal curriculum in schools?An excerpt from the Bloomberg report: There's buggy code in virtually every electronic system. But few companies ever talk about the cost of dealing with bugs, for fear of being associated with error-prone products. The trial, along with Peak Web's bankruptcy filings, promises a rare look at just how much or how little control a company may have over its own operations, depending on the software that undergirds it. Think of the corporate computers around the world rendered useless by a faulty update from McAfee in 2010, or of investment company Knight Capital, which lost $458 million in 30 minutes in 2012 -- and had to be sold months later -- after new software made erratic, automated stock market trades.Peak Web, founded in 2001, had worked with companies including MySpace, JDate, EHarmony, and Uber. Under its $4 million-a-month contract with Machine Zone, which began on April 1, 2015, it had to keep Game of War running with fewer than 27 minutes of outages a year, court filings show. According to Machine Zone, the hosting service couldn't make it a month without an outage lasting almost an hour. Another in August of that year was traced to faulty cables and cooling fans, according to the publisher.

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