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September 9, 2016 02:00 am
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/ZHyMiA7J0k4/airbnb-unveils-changes-to-address-racial-discrimination
Airbnb Unveils Changes To Address Racial Discrimination
An anonymous reader quotes a report from NPR: Acknowledging that his company has "been slow on this issue," Airbnb CEO and co-founder Brian Chesky is rolling out changes aimed at addressing discrimination complaints against the home rental service. Among the changes: de-emphasizing the role of user photos in arranging stays. Here are some of the other changes Airbnb announced Thursday: Providing assistance to people who feel they've experienced discrimination; Anti-bias training for all staff; Setting public diversity goals for staff; Partnering with historically black colleges and universities to strengthen their recruitment pipeline. The move comes after longstanding complaints from African-American Airbnb customers who said their booking requests were turned down at a high rate. Black Airbnb users vented their frustration with the phenomenon of being rejected for a booking date -- only to see the same place get listed once again -- spawning the hashtag #AirbnbWhileBlack on Twitter. And those frustrations were borne out in a study that sent 6,400 requests to AirBnb hosts in five large U.S. cities; the requests were identical except for the customer's name. As the Hidden Brain podcast reported, "requests with African-American sounding names were roughly 16 percent less likely to be accepted than their white-sounding counterparts."Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/ZHyMiA7J0k4/airbnb-unveils-changes-to-address-racial-discrimination
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