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September 1, 2016 06:00 pm

In an Unprecedented Move, Samsung To Recall All Galaxy Note 7: Yonhap News Agency

After delaying shipment of its flagship smartphone Galaxy Note 7 over quality control testing earlier this week, Samsung is all set to recall all of the Note 7 it has shipped in its home nation and abroad, according to rather reliable Yonhap News Agency, which is citing a Samsung official. It would be an unprecedented move from the company. From the report: The Samsung official told Yonhap News Agency that the cause of the reported explosions has been traced to the battery of the new phablet. "The most important thing is the safety of our customers and we don't want to disappoint our loyal customers," said the official, who spoke on the condition of anonymity. He said Samsung is expected to announce the result of its investigation into the cause of the reported explosions, as well as comprehensive countermeasures either this weekend or early next week at the latest. "Products installed with the problematic battery account for less than 0.1 percent of the entire volume sold. The problem can be simply resolved by changing the battery, but we'll come up with convincing measures for our consumers," said the official.

Read more of this story at Slashdot.


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