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August 23, 2016 02:00 pm GMT
Centricient, a new customer service messaging management toolkit, is throwing its hat into the increasingly crowded market of companies competing to helpbusinesses transition to using messaging platformsas a key point of contact for customer service. To say that messaging — whether via sms or tools like Facebook Messenger, Whatsapp, or WeChat — has become the dominant medium… Read More
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/A_Pjm1jHyAU/
Centricient snags $6.5 million for its customer service messaging management software
Centricient, a new customer service messaging management toolkit, is throwing its hat into the increasingly crowded market of companies competing to helpbusinesses transition to using messaging platformsas a key point of contact for customer service. To say that messaging — whether via sms or tools like Facebook Messenger, Whatsapp, or WeChat — has become the dominant medium… Read MoreOriginal Link: http://feedproxy.google.com/~r/Techcrunch/~3/A_Pjm1jHyAU/
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