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August 18, 2016 12:00 am

Companies Can't Legally Void the Warranty For Jailbreaking Or Rooting Your Phone

Reader Jason Koebler writes: Manufacturers that threaten to void the warranties of consumers who jailbreak or root their phones are violating federal law.Under the Magnuson-Moss Warranty Act of 1975, manufacturers cannot legally void your hardware warranty simply because you altered the software of an electronic device. In order to void the warranty without violating federal law, the manufacturer must prove that the modifications you made directly led to a hardware malfunction."They have to show that the jailbreak caused the failure. If yes, they can void your claim (not your whole warranty—just the things which flowed from your mod)," Steve Lehto, a lemon law attorney in Michigan, wrote in an email. "If not, then they can't."

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