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August 10, 2016 04:01 am GMT
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/eiB6FZhUCK4/
Interactions nabs $56 million to improve your automated customer service experience
As the world turns, customer service seems to evolve much more slowly than most all otherservices.The problems that induce more hair-pulling and teeth-gnashing than solutionsonly seeming to be further abstracted by bad tech and the customer is these days left hanging up the phone after cussing out a robot.For how much effort has been paid to stepping up the subpar quality of Siri and… Read MoreOriginal Link: http://feedproxy.google.com/~r/Techcrunch/~3/eiB6FZhUCK4/
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