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August 2, 2016 09:00 pm GMT

High-tech updates to the retail experience

mobilecommerceOnce upon a time the milkman delivered milk directly to your home. The Avon and Tupperware ladies had private parties in the comfort of a neighbor’s house. The Hoover salesperson demonstrated the vacuum cleaner on your living room carpet. It was a high-touch, well-informed, personalized and customer-friendly experience. What changed all that? Read More

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