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July 2, 2016 02:00 am

Facebook Messenger Now Has 11,000 Bots

An anonymous reader writes: Three months after Facebook announced a platform for building bots that operate inside its Messenger app, Messenger chief David Marcus said in a blog post that more than 11,000 bots have been created. He also said 23,000 more developers have signed up to use tools provided by Wit.ai, a Facebook acquisition that automates conversational interactions between users and businesses. Facebook has yet to announce any numbers regarding how many users actually use the bots, but developers appear to be actively engaged. Facebook has said that bots will rapidly improve as more developers create them. Marcus did announce several new features for the platform. Bots can now respond with GIFs, audio, video, and other files "to help a brand's personality come across," Marcus said. They can now link Messenger profiles to customer accounts, such as a bank or online merchant. They're also getting some new UI elements: "quick replies" that suggest interactions for the user to help them set their expectations, and a "persistent menu" option for bots that displays available commands at all times so users don't have to remember them. A star system is now in place for users to rate bots and provide feedback directly to developers.

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