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June 24, 2016 02:00 am

Clinton's Private Email Was Blocked By Spam Filters, So State IT Turned Them Off

An anonymous reader quotes a report from Ars Technica: Documents recently obtained by the conservative advocacy group Judicial Watch show that in December 2010, then-U.S. Secretary of State Hillary Clinton and her staff were having difficulty communicating with State Department officials by e-mail because spam filters were blocking their messages. To fix the problem, State Department IT turned the filters off -- potentially exposing State's employees to phishing attacks and other malicious e-mails. The mail problems prompted Clinton Chief of Staff Huma Abedin to suggest to Clinton (PDF), "We should talk about putting you on State e-mail or releasing your e-mail address to the department so you are not going to spam." Clinton replied, "Let's get [a] separate address or device but I don't want any risk of the personal [e-mail] being accessible." The mail filter system -- Trend Micro's ScanMail for Exchange 8 -- was apparently causing some messages from Clinton's private server (Clintonemail.com) to not be delivered (PDF). Some were "bounced;" others were accepted by the server but were quarantined and never delivered to the recipient. According to the e-mail thread published yesterday by Judicial Watch, State's IT team turned off both spam and antivirus filters on two "bridgehead" mail relay servers while waiting for a fix from Trend Micro. There was some doubt about whether Trend Micro would address the issue before State performed an upgrade to the latest version of the mail filtering software. A State Department contractor support tech confirmed that two filters needed to be shut off in order to temporarily fix the problem -- a measure that State's IT team took with some trepidation, because the filters had "blocked malicious content in the recent past." It's not clear from the thread that the issue was ever satisfactorily resolved, either with SMEX 8 or SMEX 10.

Read more of this story at Slashdot.


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