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June 23, 2016 06:00 pm
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/Z3FIG8q1cMQ/senate-report-says-charter-time-warner-cable-overcharges-its-customers
Senate Report Says Charter, Time Warner Cable Overcharges Its Customers
According to an investigation by a U.S. Senate, Charter and its new subsidiary Time Warner Cable have been overcharging customers at least $7.2 million per year for equipment and service. Time Warner Cable over-billed customers nationwide an estimated $639,948 between January and April period this year. This projects the sum to a yearly total of $1,919,844. Charter admitted that it overbilled its customers by "at least $442,691 per month." A report on BroadcastingCable states:The study found that "Time Warner Cable estimates that, in 2015, it overbilled 40,193 Ohio customers a total of $430,393 and 4,232 Missouri customers a total of $44,152," while "Charter estimates that it has annually overcharged approximately 5,897 Missouri customers a total of $494,000 each year. Charter does not provide service in Ohio." The report also said that Charter and Time Warner Cable have taken steps to correct the situation as a result of the investigation.Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/Z3FIG8q1cMQ/senate-report-says-charter-time-warner-cable-overcharges-its-customers
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