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April 4, 2016 10:00 pm

Taliban App's Publication Points To Holes In Google's App Review Process

An anonymous reader writes: A propaganda app developed by the Taliban was live on the Google Play store for two days before being removed, raising questions about Google's app review process, which includes a combination of human editors and algorithms. According to a Taliban spokesperson speaking with Bloomberg, the app was "part of our advanced technological efforts to make more global audience." Its creation signaled how the group was expanding its use of technology to reach a wider audience. When the app was first removed two days after it went live, the Taliban claimed it was due to "technical issues." In actuality, Google removed the app itself, as it was in violation of its policy that bans apps promoting hate speech, violence and illegal activities. The app's publication is a high-profile example of a failure in Google's app review process, and one that raises questions about how thorough its human reviewers are with the apps they test. The company announced last March that it had actually begun using algorithms along with an internal team of reviewers to analyze apps for policy violations prior to publishing. It said apps would be reviewed by this team, hands-on, before the apps go live on Google Play. Since Google relies heavily on its community of users and developers to flag apps for additional review, some apps are bound to fall through the cracks, leaving Google to reactively ban them instead of prohibit their publication in the first place. It's fair to say Google's review process isn't perfect and could use some tweaking.

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