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October 13, 2015 05:01 pm GMT
Khosla Ventures famously backed Gripe.io, a startup which allowed disappointed customers to complain loudly on social media about service providers that had failed them (restaurants, hotels, airlines etc). After this barrage of criticism, the brand owner was supposed give in to this assault and settle with compensation. Unsurprisingly it didn’t work and Gripe closed. A number of other… Read More
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/b8X3OmjfchE/
Customer Service Startup Service Raises $3.1M Led By Founders Fund
Khosla Ventures famously backed Gripe.io, a startup which allowed disappointed customers to complain loudly on social media about service providers that had failed them (restaurants, hotels, airlines etc). After this barrage of criticism, the brand owner was supposed give in to this assault and settle with compensation. Unsurprisingly it didn’t work and Gripe closed. A number of other… Read MoreOriginal Link: http://feedproxy.google.com/~r/Techcrunch/~3/b8X3OmjfchE/
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