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August 19, 2015 02:00 pm

Another Wave of Publications Shut Down Online Comments

AmiMoJo writes: The debate about comment sections on news sites is often as divisive as the comments themselves. Recently outlets such as The Verge and The Daily Dot have closed their comments sections because they've become too hard to manage. And they're far from alone. Moderating comments is a full-time job (or several full-time jobs) at many news organisations. Nicholas White, editor at The Daily Dot, noted that "in our experience, our community hasn't evolved in our comments. It's evolved in our social media accounts. To have comments, you have to be very active, and if you're not incredibly active, what ends up happening is a mob can shout down all the other people on your site. In an environment that isn't heavily curated it becomes about silencing voices and not about opening up voices." Riese, co-founder and editor-in-chief of LGBT site Autostraddle, adds, "I completely understand why The Daily Dot wouldn't want to have comments — or in fact why most websites wouldn't want to have comments. I think 75% of the time they're more trouble than they're worth, and for us it's still a lot of work to keep up on. Not all of our users are necessarily on Facebook or are out as gay on Facebook, or are comfortable talking about queer stuff on Facebook. We keep comments on the site which is a safe space for people to exchange ideas — and that's a big factor for us."

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