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July 3, 2015 04:05 am -04
As part of its job as the communications industry regulator, Ofcom routinely checks to see if UK mobile carriers are doing a good job of looking after their customers. This includes how they log complaints and what they do once they've received them....
Original Link: http://www.engadget.com/2015/07/03/ee-ofcom-one-million-pound-fine/?ncid=rss_truncated
EE fined 1 million for not properly dealing with complaints
As part of its job as the communications industry regulator, Ofcom routinely checks to see if UK mobile carriers are doing a good job of looking after their customers. This includes how they log complaints and what they do once they've received them....Original Link: http://www.engadget.com/2015/07/03/ee-ofcom-one-million-pound-fine/?ncid=rss_truncated
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Engadget
Engadget is a web magazine with obsessive daily coverage of everything new in gadgets and consumer electronics. Engadget was launched in March of 2004 in partnership with the Weblogs, Inc. Network (WIMore About this Source Visit Engadget