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June 15, 2015 02:17 pm GMT
Facebook has been working to improve customer service-focused features for Page administrators for some time, most recently with the introduction of “Saved Replies,” a feature that allows Page admins to quickly respond to incoming inquires with canned (pre-written)replies. Now, admins will be able to tout just how fastthey do answer their customers’ questions, as a number… Read More
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/Gh7zZuHhHuo/
Facebook Pages Can Now Show How Quickly They Respond To Customers Messages
Facebook has been working to improve customer service-focused features for Page administrators for some time, most recently with the introduction of “Saved Replies,” a feature that allows Page admins to quickly respond to incoming inquires with canned (pre-written)replies. Now, admins will be able to tout just how fastthey do answer their customers’ questions, as a number… Read MoreOriginal Link: http://feedproxy.google.com/~r/Techcrunch/~3/Gh7zZuHhHuo/
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