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May 9, 2015 12:00 am

Is IT Work Getting More Stressful, Or Is It the Millennials?

dcblogs writes: A survey of IT professionals that has been conducted in each of the last four years is showing an increase in IT work stress levels. It's a small survey, just over 200 IT workers, and it doesn't account for the age of the respondents. But some are asking whether Millennials, those ages 18 to 34, are pushing up stress levels either as IT workers or end users. The reason Millennials may be less able to handle stress is that they interact with others in person far less than other generations do, since most of their social interactions have been through Internet-based, arms-length contact, said Billie Blair, who holds a doctorate in organizational psychology. This generation has also been protected from many real-life situations by their parents, "so the workplace tends to be more stressful for them than for others," she said. Others are wondering if Millennials are more demanding of IT workers. Millennials are also expert users, and "are no longer in awe of technology specialists and therefore demand higher service levels," said Mitch Ellis, managing director of executive search firm Sanford Rose Associates in St. Louis.

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