How Wikipedia can become ano-asshole-zone

Sumana writes, "I gave the opening keynote address at Wiki Conference USA last weekend, and told Wikipedians what needs to change to make the site friendlier and more hospitable. I mixed in wisdom from John Scalzi, XKCD, Hacker School, and the Ada Initiative. The transcript and a thirty-minute audio recording (Ogg) are now up." Read the rest