Police Turn to Social Media to Fight Crime, Dispel Rumors

Lieutenant Chris Bolton of the Oakland Police Department was skeptical of social media in 2011

As the Chief of Staff for Oakland's Chief of Police and a 13-year-vet at the time, he didn't see the benefits of having a department-monitored social media presence. "Without having tried [social media] and without knowing anyone else in law enforcement who was using it, I associated it with many more risks and consequences than I did with benefits," he says

That was Bolton's mindset until April 2, 2012, when 43-year-old One Goh entered Oikos University, a Korean Christian college in Oakland, Calif. Goh carried with him a .45-caliber handgun which he used to murder seven people at the school before surrendering to police at a nearby Safeway Read more...