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February 17, 2014 05:00 am GMT

Ok Google

Screen Shot 2013-11-07 at 2.54.07 PMThere can be little doubt that, just like Microsoft thinks touch is the future of computing, Google seems to believe voice will be the user interface of the future. Indeed, when I was in Mountain View earlier this month, a Google spokesperson challenged me to just use voice whenever possible on my phone. For Google, all things voice now start with “Ok Google” or “Ok Glass.” With Android KitKat on flagship phones like the Moto X and Nexus 5, voice recognition isn’t just something you have to start with a click. It’s always listening to you and is waiting for you to talk to it. I also went to see a screening ofGoogle And The World Brainover the weekend, a 2013 documentary about Google’s controversial book-scanning project. The only person Google made available for the film was Amit Singhal, a Google VP and the head of its core ranking team. In the movie, Singhaldoesn’t actually mention Google Books, but instead he talks about how the Star Trek computer was a major influence on his research. That, plus Google’s challenge to use voice commands whenever possible, made me think a bit more seriously aboutall of the workGoogle (and arguably Apple and others) have recently been doing around voice recognition and natural language processing. In the early days of voice recognition and Apple’s Siri, talking to your phone or computer always felt weird. There’s just something off about talking to an inanimate object that barely understands what you want anyway. The early voice recognition tools were also so limited, it took Zen-like focus on your pronunciation and ensuring that you more or less stuck with the approved commands to get them to work. Just ask anybody who has voice recognition in their cars how much they enjoy it (just don’t ask anybody with an older Ford SYNC system, they may just throw a fit). Solving those kinds of hard problems is what tends to motivate Google, though. As I noted a few months ago, one of Google’s missions is to build the ultimate personal assistant, and to do that, it has to perfect voice recognition and – more crucially – the natural language processing algorithms behind it. What Google’s voice commands enable you to do on the phone (and in the Chrome browser) today, is pretty impressive. Ask it “Call Mum” and it will do that. It’ll open web pages for you,

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