First Touchscreen Subway Maps Installed in New York City

New Yorkers and tourists have a new way of navigating the city below the streets

Eighteen maps have been installed at New York City's Grand Central Station in 47-inch touchscreen kiosks. They will display departures, arrivals, delays and outages, as well points of interest

The MTA awarded the contract to install these interactive maps to technology and design firm Control Group, with the key goal of helping riders better learn the subway system. Control Group began by studying subway riders and their use of maps for one month. From these observations, it created three categories: seasoned riders, commuters going somewhere other than their normal route, and visitors. The benefits of the touchscreen maps have yet to be seen Read more...