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How to Recover Well From a Mistake at Work
You're tackling a typical day at the office, juggling meetings, phone calls, and that hyperactive inbox of yours, when suddenly it hits you — the worst possible feeling to have at work. Your heart drops, your face goes cold, and your adrenaline kicks in. You've just realized you've made a mistake.
Mistakes are bound to happen, but whether you make a minor glitch or a major mess-up, how you react (beyond the choice words that run through your head) matters much more than what you did.
Unfortunately, our instincts generally throw us to either side of a wide spectrum. On one end, you may act too quickly — saying too much and overcomplicating a situation in your attempts to recover quickly. On the other, you may be tempted to hastily cover up what happened and look for ways to defend yourself. While seeking help and self-preservation are both natural, neither extreme is the most effective when it comes to owning up to a mistake at work. Read more...
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