8 Ways Customer Feedback Will Improve Your Business

Salespeople know the acronym ABC means "Always be closing" — it's their way of life. But entrepreneurs should also know ABA — "Always be adapting."

When you first write a business plan, you have an idea about how your business will be structured, what it will sell, how it will scale and how it will make money. But once you're ready to rock in the real world, you have to remember that the market moves fast, and you need to account for evolving needs, changing tastes and unexpected detours along the way. Entrepreneurship is not for the faint of heart, and small business owners have to be nimble, embrace change and be unafraid to iterate their business plan and modify their offerings. Read more...