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November 4, 2013 11:45 pm GMT

AetherPal, Software That Lets Mobile Carriers Remote Control Your Smartphone To Fix Problems, Grabs $6M Series A

AetherPalMobileScreenIn a world where consumers are just now beginning to understand how little privacy they have online and on their various connected devices, a company like AetherPal, whose pre-loaded software allows mobile carriers remote access to your smartphone may initially give you pause. But for AetherPal, its purposes are not surveillance or data collection, but rather remote support. And it has now scored a $6 million Series A round of funding to continue to grow its business. The round is led by New Venture Partners and Boston-based Point Judith Capital, and comes at a time when the company has also just announced a new CEO, Daniel Deeney. Previously, Deeney led investments at New Venture Partners, and has served on the board of number of companies in the wireless and I.T. sectors, including Blinq Networks, Vasona Networks, Airclic, Neohapsis, and VPI Systems, according to his profile on NVP’s website. Deeney explains to us that he became interested in AetherPal for an investment, but after spending time speaking with its founder Ron Parmar, he realized that there was a different opportunity for him to actually lead the company, not just invest. “I told my partners I love venture capital and it’s really fun – I’ve been doing it for 13 years, but this is a company that I really think has a successful future here, and I want to jump in and do this as CEO,” Deeney says. Of course, he still gave NVP first crack at investment in the Series A, and they decided to proceed, putting up half of the $6 million. Parmar, meanwhile, is stepping back to serve as chairman, while co-founder and engineering head Deepak Gonsalves remains. AetherPal may not be a household name, but its footprint involves preloads on over 20 million mobile devices, including those sold by two large wireless carriers in the U.S. The company is not permitted to disclose these carriers by name due to NDA’s, but we know from previous reports that one isVerizon. The idea, from the consumer’s side, is simple enough to understand: if your phone is acting up, instead of having to drive to a store or call support and being frustratingly walked through various menus on your phone, a customer service representative could instead just take control of your handset – after you granted permission, of course – and fix the problem for you. Remote access and support technologies

Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/i9QBN9AWQos/

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