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October 7, 2013 10:44 pm GMT

Sparkcentral Picks Up $4.5 Million To Build Its Vision Of Social Customer Service

2013-10-07_11h24_12TwitSpark announced today that it has raised a $4.5 million Series A round of funding, and changed its name to Sparkcentral. The company's vision is the integration of social customer service into the mass-scale call centers that large corporations staff with phones, people who answer phones, and angry calls.

Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/_a-MBLs3W-M/

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