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September 17, 2013 05:00 pm GMT

Airbnb Enlists Former Hotel Exec Chip Conley As Its First Head Of Global Hospitality

Chip ConleyAirbnb has hired Chip Conley, founder and former CEO of boutique hotel chain Joie de Vivre, to lead new efforts to improve the guest experience by educating and creating new standards for hosts.When I asked Conley about moving from the hotel business to Airbnb, he suggested the rental marketplace is in some ways an extension of the boutique hotel movement a way to deliver "a localized, personal experience" to travelers. He told me his relationship with Airbnb began several months ago, after meeting with CEO Brian Chesky and delivering a talk at the company on the hospitality industry. That talk, Conley said, made some team members say, "Wait, we want to be a hospitality company, as well as a design and tech company." Hence the creation of a new role for him head of global hospitality.

Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/BcdDkNYaIp0/

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