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September 4, 2013 03:22 pm PDT
Original Link: http://feeds.boingboing.net/~r/boingboing/iBag/~3/Jb6MCYnLYl8/story01.htm
Why loyalty cardssuck
The takeaway from Brian Palmer's Slate piece: if a business uses loyalty cards to retain customers, it probably sucks.[C]ompanies that think they can’t compete on service or quality are not trying hard enough.
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Original Link: http://feeds.boingboing.net/~r/boingboing/iBag/~3/Jb6MCYnLYl8/story01.htm
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