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November 15, 2012 02:15 pm GMT
Original Link: http://www.webdesignerdepot.com/2012/11/is-customer-service-dead/
Is customer service dead?
Doing business in the age of social media and online communities is not the same as it was some 20 plus years ago. Its not enough to just have a great product or good customer service, you need great customer service and this could mean going back to the old ways. Today Im going to [...]Original Link: http://www.webdesignerdepot.com/2012/11/is-customer-service-dead/
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