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September 25, 2012 01:51 pm PDT
Original Link: http://feeds.boingboing.net/~r/boingboing/iBag/~3/b-gfgio7yy4/telephone-management-skills-1.html
Telephone management skills, 1957 edition: Stephen Potter
From the wonderful blog "Vintage Scans," a page from Lifemanship lesson from Stephen Potter, 1957 (11th impression). Potter was a British writer known for dry, mocking, self-help books, and the TV and film projects they inspired.Original Link: http://feeds.boingboing.net/~r/boingboing/iBag/~3/b-gfgio7yy4/telephone-management-skills-1.html
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