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August 20, 2012 12:05 am

Ask Slashdot: Options For FOSS Remote Support Software?


Albanach writes "I'm sure I'm not alone in being asked to help friends and family with computer issues. These folk typically run Windows (everything from XP onward) or OS X (typically 10.4 onward). Naturally, desktop sharing is often much easier than trying to talk the other end through various steps. I've found free sites like join.me but they don't work with OS X 10.4, neither does the Chrome plugin. I'd also prefer not to compromise security by using a third party in the middle of the connection. Is there a good, free solution I can run on my linux box that supports old and new clients that run Windows, OS X and possibly linux? I'd love it if the users could simply bring their systems up to date, but that doesn't solve the third party issue and it's not easy when it requires a non-trivial RAM upgrade on a Mac Mini."

Read more of this story at Slashdot.


Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/Y58cyGc_AIQ/ask-slashdot-options-for-foss-remote-support-software

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