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July 17, 2012 08:00 pm GMT
Small and medium-sized e-commerce companies need all the help they can get to connect with their customers, provide support, and create positive word-of-mouth. That's why Sunnytrail has built a social intelligence platform for identifying and interacting with customers online.To find out who their customer are, companies need only connect their digital storefronts with Sunnytrail, and it will scour social networks to find them online. It then provides information about customers in an easy-to-use dashboard and provides tools for communicating with them.
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/ZUqieBZAdIk/
Social Intelligence Startup Sunnytrail Helps E-Commerce Companies With Customer Support Online
Small and medium-sized e-commerce companies need all the help they can get to connect with their customers, provide support, and create positive word-of-mouth. That's why Sunnytrail has built a social intelligence platform for identifying and interacting with customers online.To find out who their customer are, companies need only connect their digital storefronts with Sunnytrail, and it will scour social networks to find them online. It then provides information about customers in an easy-to-use dashboard and provides tools for communicating with them. Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/ZUqieBZAdIk/
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