Lumia 900 owner vents Windows Phone 8 frustrations, Stephen Elop responds

If you've been following our Windows Phone 8 coverage today, you know that anybody who buys a Windows Phone today will not be able to upgrade to WP8 when it ships this fall. If you were an early adopter that's not such a bad deal, but if you bought a Lumia 900 oh, say, three weeks ago you might be upset -- and rightly so. And rightfully angry is Luke, who sent us an email he fired off to Nokia's Stephen Elop and AT&T's Ralph de la Vega in which he asks why he shouldn't, right now, turn around and return his phone.

I just watched the Windows Phone 8 announcement and learned that the Lumia will not be upgradeable to WP8, it will more or less get a skin with the new live tiles and a few other features... at the end of the day unless one of you responds and convinces me to stay with Microsoft Windows Phone, Nokia Lumia or Att wireless I will just wash my hands of all three companies and move over to Verizon.

Surprise surprise, Elop responded very promptly, stating:

We have a lot of exciting capabilities coming as part of a pattern of updates for the existing Lumia products. This includes some of the most significant visual elements of WP8 - for example, the new start screen. As we have always been, Nokia is committed to delivering a long term experience to any purchasers of our products.

Granted, Nokia is bringing some nice updates to current Lumias, like some Scalado-augmented photo magic, but Elop's mention of "significant visual elements" leaves us wanting. We're waiting to hear what Luke's going to do, but here's your chance to weigh in. What do you think he should do? Full emails are after the break.

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Lumia 900 owner vents Windows Phone 8 frustrations, Stephen Elop responds originally appeared on Engadget on Wed, 20 Jun 2012 18:03:00 EDT. Please see our terms for use of feeds.