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June 3, 2012 08:00 am PDT

Cable-TV Update: Off the Grid, Still In the Box

The cable box can make channel serfs of us all.It's big, it's bulky, it has an interface an Excel spreadsheet might salute, and it sucks down too much electricity. It's one reason why cable TV bottom-feeds in customer-satisfaction surveys--only airlines and newspapers score lowerin the University of Michigan's research. But for astill-sizable majorityof American viewers, [...]


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