March 22, 2012 08:45 pm EDT

T-Mobile to eliminate 1,900 US call center jobs, says more 'restructuring' ahead

T-Mobile USA CEO Philipp Humm sent word to his employees today that the company will be shuttering seven call centers, cutting a total of 3,300 jobs in the process. Affected employees will have the option of relocating to any of the 17 remaining call centers throughout the country, where 1,400 new positions will be available, essentially bringing the net job loss to 1,900. The call centers affected include Allentown, Pennsylvania; Fort Lauderdale, Florida; Frisco, Texas; Brownsville, Texas; Lenexa, Kansas; Thornton, Colorado; and Redmond, Oregon -- so if you're based in one of those locations and want to stick with T-Mob, now would probably be the time to communicate your intentions. Other employees, including technicians and "front line" workers, will be able to stay put, though Humm did allude to further reductions, adding that "we will also be restructuring other parts of the company." You'll find the CEO's message in its entirety just past the break.

T-Mobile to eliminate 1,900 US call center jobs, says more 'restructuring' ahead originally appeared on Engadget on Thu, 22 Mar 2012 16:45:00 EDT. Please see our terms for use of feeds.

Permalink | The Verge ||Comments

Original Link: http://www.engadget.com/2012/03/22/t-mobile-to-eliminate-1-900-us-call-center-jobs-says-more-rest/

View Full Article

Engadget

Engadget is a web magazine with obsessive daily coverage of everything new in gadgets and consumer electronics. Engadget was launched in March of 2004 in partnership with the Weblogs, Inc. Network (WI

More About this Source Visit Engadget