Your Web News in One Place

An Interest In:

Web News this Week

Search Archive

Some of Our Sources

View All Sources

Help Webnuz

Referal links:

Sign up for GreenGeeks web hosting
February 15, 2012 11:05 pm

Buy an Elite HP PC, Get Your Own Support Staffer


jfruh writes "HP reversed its decision to spin off its PC business, but it's still left with the question of how to make money in a commodity business selling standard-issue machines manufactured overseas. One idea they're contemplating: improved customer service. If you buy an HP 'Elite' PC and have problems, you won't have to phone into a tech support call center where an entry-level drone reads off a script and tells you to reboot the machine; you'll have access to a specific support tech who will work with you as long as you own the computer."

Read more of this story at Slashdot.


Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/vapRx_tx3zI/buy-an-elite-hp-pc-get-your-own-support-staffer

Share this article:    Share on Facebook
View Full Article

Slashdot

Slashdot was originally created in September of 1997 by Rob "CmdrTaco" Malda. Today it is owned by Geeknet, Inc..

More About this Source Visit Slashdot