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February 7, 2012 08:03 pm GMT
Microsoft announced this morning a new agreement with 24/7 Inc., a company that designs intuitive customer experiences. As a part of the deal, Microsoft will merge its interactive self-service assets (meaning people, clients and technologies), into 24/7 Inc. The deal also includes an R&D partnership, long-term IP licensing and Microsoft taking an equity stake in 24/7, Inc.
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/2g0k1mDMOXE/
Microsoft Invests In 247 For Customer Service Software
Microsoft announced this morning a new agreement with 24/7 Inc., a company that designs intuitive customer experiences. As a part of the deal, Microsoft will merge its interactive self-service assets (meaning people, clients and technologies), into 24/7 Inc. The deal also includes an R&D partnership, long-term IP licensing and Microsoft taking an equity stake in 24/7, Inc.Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/2g0k1mDMOXE/
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