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January 12, 2012 05:29 pm PST
Original Link: http://feeds.boingboing.net/~r/boingboing/iBag/~3/aNAt9CuKFho/that-call-center-you-reached.html
That call center you reached? If they're in the US, the person speaking may be a prison inmate
MSNBC reports: "When you call a company or government agency for help, there's a good chance the person on the other end of the line is a prison inmate. The federal government calls it "the best-kept secret in outsourcing" providing inmates to staff call centers and other services in both the private and public [...]Original Link: http://feeds.boingboing.net/~r/boingboing/iBag/~3/aNAt9CuKFho/that-call-center-you-reached.html
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