December 19, 2011 08:28 pm EDT

Sony issues apology and software update for first batch of Vitas (video)

The PlayStation Vita has just barely hit the market in Japan, and it's already off to a rocky start with consumers. Only a matter of hours after the first unit was sold, users started complaining of software bugs, unresponsive touchscreens and complete system freezes. It's actually quite normal for new consoles to have a rough first few days with their new owners, but the speed at which it went from a few folks complaining of poor performance to a firestorm of furious customers flooding Twitter was quite surprising. Strangely enough, Sony must have been aware that some of these issues still lurked inside their latest portable gaming hardware, as the company has already issued a public apology and a software update. Hopefully most of the kinks will be worked out by the time the handheld hits stateside -- we're not sure how forgiving American gamers will be when faced with the lag you can see in the video after the break.

[Thanks, Rodney]

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Sony issues apology and software update for first batch of Vitas (video) originally appeared on Engadget on Mon, 19 Dec 2011 15:28:00 EDT. Please see our terms for use of feeds.

Permalink | Sony Japan (translated), Telegraph ||Comments

Original Link: http://www.engadget.com/2011/12/19/sony-issues-appology-and-software-update-for-first-batch-of-vita/

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