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December 10, 2011 12:10 pm PST

HP: cat hair is a "biological hazard," voids your warranty

HP refused to service Chris's busted, warranty-covered Elitebook, because a small quantity of cat hair in the fan and on the board constituted a "biological hazard." He seemed to relent later, and he pretty much agreed with me, so he talked to his supervisor (to make an appeal). Then he gets back on the phone [...]


Original Link: http://feeds.boingboing.net/~r/boingboing/iBag/~3/DeHyUEIzsOQ/hp-cat-hair-is-a-biological.html

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