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December 9, 2011 02:27 am GMT
For a company that generally sticks to fancy-pants Bluetooth headsets and speakers, Jawbone has done a surprisingly good job of making their UP fitness-wristband-thing into a rather trendy item. Alas, there's another trend going around that's not nearly as beneficial: complaining that the UP is broken.Looking to fix things before the UP's reputation goes down for the count, Jawbone CEO Hosain Rahman has just announced that the company is implementing a full No-Questions-Asked refund policy for anyone with a wonky wristband. They don't even want it back.
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/e6lHIjVx0R4/
Jawbone Cancels All Pending Up Orders, Refunds Unhappy Owners (Even If They Keep It)
For a company that generally sticks to fancy-pants Bluetooth headsets and speakers, Jawbone has done a surprisingly good job of making their UP fitness-wristband-thing into a rather trendy item. Alas, there's another trend going around that's not nearly as beneficial: complaining that the UP is broken.Looking to fix things before the UP's reputation goes down for the count, Jawbone CEO Hosain Rahman has just announced that the company is implementing a full No-Questions-Asked refund policy for anyone with a wonky wristband. They don't even want it back.Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/e6lHIjVx0R4/
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