December 8, 2011 06:41 pm EDT

Microsoft launches AnswerDesk online, brings tech support to your basement apartment

Love getting others to fix your computer, but hate the nuisance of putting on pants and leaving your house? Great news! Microsoft has launched an online version of its in-store AnswerDesk tech support, letting customers get the help they need from the comfort of their own busted computer. You can go online to get live chat-based help from a selection of techs 24/7. The service lets you shop for assistants, based on experience for troubleshooting help. The first taste is free -- if you need additional support with things like remote virus removal or system training, however, it'll cost you. The service requires a Windows Live ID and can be found at the source link below.

Microsoft launches AnswerDesk online, brings tech support to your basement apartment originally appeared on Engadget on Thu, 08 Dec 2011 13:41:00 EDT. Please see our terms for use of feeds.

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Original Link: http://www.engadget.com/2011/12/08/microsoft-launches-answerdesk-online-brings-tech-support-to-you/

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