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October 24, 2011 04:08 pm GMT
Oracle this morning announced that it has acquired RightNow - both companies are listed on NASDAQ - for $43 per share or roughly $1.5 billion net of RightNow's cash and debt. With the acquisition, Oracle is adding a robust cloud-based customer service offering (see graph below) to its own Public Cloud solution - more info on that here. RightNow's share price closed at $35.96 last week, so the deal represents a premium of roughly 20 percent on its closing price on Friday the 21st of October.RightNow's solutions help companies handle customer interactions across a multitude of channels, including call and contact centers, the Web and social networks.
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/wYyIfeDqUaE/
Oracle Buys Cloud-based Customer Service Company RightNow For $1.5 Billion
Oracle this morning announced that it has acquired RightNow - both companies are listed on NASDAQ - for $43 per share or roughly $1.5 billion net of RightNow's cash and debt. With the acquisition, Oracle is adding a robust cloud-based customer service offering (see graph below) to its own Public Cloud solution - more info on that here. RightNow's share price closed at $35.96 last week, so the deal represents a premium of roughly 20 percent on its closing price on Friday the 21st of October.RightNow's solutions help companies handle customer interactions across a multitude of channels, including call and contact centers, the Web and social networks.Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/wYyIfeDqUaE/
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