September 9, 2011 12:59 pm EDT

Apple tops J.D. Power customer satisfaction survey, grim reading for RIM and Nokia

Not only is Apple shipping the most smartphones, it's also shipping the best smartphones -- if you believe the stats in J.D. Power and Associates' latest US customer satisfaction survey. It gave the iPhone a score of 838, versus HTC's handsets in second place with 801 and an industry average of 788. Sammy got a disappointing 777, but we guess it might have fared better if the Galaxy S II had been quicker to cross the Atlantic. Hapless RIM got shunted into fifth place, having come second in 2010. You'll find plenty more factoids in the PR after the break, including evidence that people just love 4G. Well, we could have told you that.

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Apple tops J.D. Power customer satisfaction survey, grim reading for RIM and Nokia originally appeared on Engadget on Fri, 09 Sep 2011 08:59:00 EDT. Please see our terms for use of feeds.

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