An Interest In:
Web News this Week
- March 3, 2024
- March 2, 2024
- March 1, 2024
- February 29, 2024
- February 28, 2024
- February 27, 2024
- February 26, 2024
August 9, 2011 04:31 am GMT
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/NQCJl7C-qMk/
Airbnb Rolls Out 247 Phone Support, Additional Safety Features
Less than two weeks ago, red-hot startup Airbnb got rocked by a wave of negative press after one of its guests blogged about the traumatizing experience of coming home to her apartment to find it utterly wreckedby a guest.Airbnb's initial response was lackluster at best. But after a couple of false starts, Airbnb CEO Brian Chesky wrote an unconditional apology that reaffirmed that the company understood the concerns and was going to do everything it could to make things right. He promised a $50,000 insurance guarantee for hosts, as well as additional safety features that were on the way. And a week after that apology, we're seeing the fruits of their efforts.Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/NQCJl7C-qMk/
Share this article:
Tweet
View Full Article
Techcrunch
TechCrunch is a leading technology blog, dedicated to obsessively profiling startups, reviewing new Internet products, and breaking tech news.More About this Source Visit Techcrunch