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June 30, 2011 03:05 pm
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/jB1PEUiSZ8w/Facebook-More-Hated-Than-Banks-Utilities
Facebook More Hated Than Banks, Utilities
jfruhlinger writes "According to the American Customer Satisfaction Index, Facebook raises a lot of ire among its customers — more than Bank of America or AT&T Mobility. This bodes ill for the company — as blogger Chris Nerney points out, many of the others on the most-hated list are utilities and other companies with monopolies, which can hold customers despite bad service. At least Facebook edged out MySpace." Unsurprisingly, the most important thing about Google+ is that it's not Facebook. 
Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/jB1PEUiSZ8w/Facebook-More-Hated-Than-Banks-Utilities
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