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June 23, 2011 01:05 pm
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/zZ8Jse6SvjM/Fonolo-Lets-You-Bypass-Company-Phone-Menus
Fonolo Lets You Bypass Company Phone Menus
An anonymous reader writes "Fonolo, a Toronto based voice 2.0 company, helps you avoid those annoying company phone menus, by letting you skip ahead in the company phone system, using a process they call "deep-dialing". Just search for the company on their website (apparently they have over 500), and you'll see a visual representation of the companies phone system. Then you just select the option you want, put your phone number in, and Fonolo calls the company on you behalf and dials you back when the agent is available- for free! They have a business product that provides this same service (visual dialing), plus virtual queuing and data pass-through." One company creates a phone system designed to encourage you to hang up to save them money. Another creates a phone system designed to make it easy to stay on hold indefinitely. I wonder where this ends. 
Read more of this story at Slashdot.
Original Link: http://rss.slashdot.org/~r/Slashdot/slashdot/~3/zZ8Jse6SvjM/Fonolo-Lets-You-Bypass-Company-Phone-Menus
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