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June 23, 2011 06:00 pm GMT
Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/_eWHQOpJwsI/
Allegiance Raises $12 Million For Customer Feedback Platform
Allegiance, a company that developers customer feedback and survey technology and services, has raised $12 Million in series B funding, led by El Dorado Ventures with participation from Rembrandt Venture Partners and Allegis Capital. This brings the company's total funding to $18 million. Have you ever received an email from an airline, bank, car rental company or retail site asking how your customer service experience was following an inquiry, or order? Chances are Allegiance powered that email to you. Allegiance helps companies analyze and apply what they call 'Voice of Customer' data to make decisions that improve their business.Original Link: http://feedproxy.google.com/~r/Techcrunch/~3/_eWHQOpJwsI/
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